Frequently Asked Questions

Shipping & Delivery

How long will my order take to arrive?

We ship all orders from London via Royal Mail Tracked 48. • Processing Time: 1 business day (we pack it) • Delivery Time: 2-3 business days You will receive a tracking number via email as soon as your order is dispatched.

Do you offer Next Day Delivery?

Yes! We offer Free UK Delivery on all orders. Our Royal Mail Tracked service is highly reliable and ensures your pieces arrive safely.

Where do you ship from?

All orders are packed and shipped from our facility in the UK. No long waits from overseas.

Product & Quality

Will the jewelry turn my skin green?

We use premium hypoallergenic stainless steel (including Surgical Grade 316L).

Is it waterproof?

Yes. Our Gold finish is applied using PVD (Physical Vapor Deposition) technology, which bonds to the steel at a molecular level. You can wear it in the shower or gym without worrying about fading or tarnishing.

Does it come with a box?

Yes. Every necklace comes in a premium soft-touch jewelry box, ready for gifting. The emotional message card shown in the photos is included inside the box.

Returns & Warranty

What is your return policy?

We offer a 30-day return policy. Items must be unworn and in their original packaging. Please note: For hygiene reasons, we cannot accept returns on pierced earrings.

How do I start a return?

Please email our support team at archive@solarcobjects.com with your Order #, and we will guide you through the process.

Do you offer a warranty?

Yes. We stand by our craftsmanship. We offer a 1-year warranty against manufacturing defects and extreme tarnishing under normal daily wear.